Which of the following is improper telephone technique?
A. listening and restating information
B. putting an irritated caller on hold
C. taking notes as the caller is talking
D. referring the caller elsewhere if uncertain
Answer: B
Which of the following is improper telephone technique?
A. listening and restating information
B. putting an irritated caller on hold
C. taking notes as the caller is talking
D. referring the caller elsewhere if uncertain
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.